BD 69's Privacy Policy — Your Data, Our Responsibility

Bd 69 (referred to herein as "we," "us," or "the Platform") is an international online gaming service designed specifically for Bangladeshi players. We believe that personal privacy is a fundamental right, and protecting our users' information is one of our most important responsibilities.

This Privacy Policy ("Policy") explains what personal information bd 69 collects, how it is used, how long it is retained, and the circumstances under which it may be shared with third parties. It also clearly outlines your rights with respect to your information.

By visiting the bd 69 website, creating an account, or using any of our services, you agree to this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and contact our support team.

Bd 69 only collects information that is genuinely necessary to provide its services. Here is a detailed breakdown of the data collected:

We never store your full credit/debit card number, password, or PIN. Payment information is processed through PCI DSS-compliant third-party payment gateways.

Bd 69 uses your information for the following purposes:

• Account management: To ensure secure registration, login, and account protection.
• Identity Verification (KYC): To prevent underage access and fraudulent accounts in accordance with international standards.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues quickly and accurately.
• Security Monitoring: To detect fraud, hacking, and suspicious activity.
• Responsible Gaming: To detect problematic gaming behavior and provide support.
• Legal obligations: To comply with applicable laws and regulations.
• Service Improvement: To run analytics that enhance the user experience.

Bd 69 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For as long as your account is active, and for a minimum of 5 years after closure (as required by law).
• Transaction Records: Up to 7 years from the date of the last transaction.
• KYC documents: Up to 5 years after account closure, under anti-money laundering regulations.
• Gaming Logs: Up to 1 year in the active database, then archived.
• Support Contact: 2 years from the date of last contact.
• Cookie Data: Depending on the cookie type, from session end up to 12 months.

Once the retention period expires, bd 69 will securely delete your data or anonymize it in a way that it can no longer be linked to any individual.

Bd 69 does not sell your information. However, data may be shared in the following limited circumstances:

• Payment Providers: Only the minimum necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
• KYC verification agency: Licensed third-party services are used for identity verification, and they adhere to the same privacy standards we uphold.
• Legal authorities: Where required by court order, government investigation, or legal obligation, necessary information will be disclosed to the relevant authorities.
• Technology Service Providers: Trusted partners providing cloud hosting, cybersecurity, and analytics services — all operating under strict confidentiality agreements.

In the event of a corporate restructuring, merger, or acquisition involving bd 69, your information may be transferred to the new entity. You will be notified by email before any such change takes place.

Bd 69's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: To maintain login sessions and ensure platform security. Without these, the platform will not function properly.
• Functional cookies: To remember your preferences (language, theme).
• Analytics Cookies: To collect anonymous statistics for understanding platform usage.
• Security Cookies: To detect fraudulent activity and bots.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect login and payment functionality.

As a bd 69 user, you have the following rights over your own information:

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days. In some cases, legal obligations may prevent the complete deletion of certain data.

Bd 69 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

We verify user age at registration through date of birth checks and the KYC process. If we discover that a minor has created an account, that account will be closed immediately and all collected data will be permanently deleted.

Bd 69 may update this Privacy Policy from time to time. Changes may occur due to:

• Changes in laws or regulations.
• Introduction of new services or technologies.
• Improvements based on user feedback and suggestions.
• Improvements to security or privacy practices.

For significant changes, we will send a notification to your registered email and post a clear notice on the website. Continued use of the platform after any changes will be considered acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the most recent change. We recommend reviewing this page from time to time.

If you have any questions, concerns, or complaints about this Privacy Policy, please do not hesitate to reach out. bd 69's data protection team is ready to address all your inquiries.

If you believe we have not handled your information properly and are unsatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.